Who we are
Our website address is: https://www.towbarservicesltd.co.uk. Our business premises are located at: Pavilion Close, Fair Oak, Eastleigh, SO50 7PS. Our Company Registration Number is: 3718773. Our VAT Registration Number is: 458 8246 07. As part of our General Data Protection Regulation (GDPR) compliance, we are committed to safeguarding the privacy of our website visitors and service users at all times.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Our contact form is a convenient way for visitors to send enquiries to Towbar Services Ltd. We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself. The data you provide is not shared by us with any 3rd parties and is purely used for our own customer services purposes. We do not use your information for marketing purposes and only retain your information until all necessary correspondence between us is concluded. The form is submitted via a private email gateway that is password encrypted.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. Please note: Currently comments are disabled on our website.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. Please note: Currently there is no user log in facility on our website.
Should users wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, hyperlinks etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly.
Who we share your data with
Personally Identifiable Information (PII)
The Google Analytics Terms of Service, which all Google Analytics customers must adhere to, prohibits sending personally identifiable information (PII) to them. This is a policy that we expressly agree and comply with.
Anonymising IP Addresses
For your privacy and protection, our website analytics settings are set to anonymise a visitor’s IP address. This means that Google Analytics will substitute the final 3 digits of any visitor’s IP address with ‘000’ so that it cannot be tracked to an accurate location. Google Analytics will be able to establish a country and perhaps a region of origin, but won’t be able to isolate a more detailed location such as a specific town or city. Our website settings also instruct Google Analytics to refrain from tracking visitors who include a ‘Do Not Track’ header when browsing our site.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. Please note: Currently comments are disabled on our website.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Please note: Currently user registration is disabled on our website.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Please note: Currently comments and user accounts are disabled on our website.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Please note: visitor comments are currently disabled on our website.
Your contact information
Your contact information is retained by us for future correspondence between only you and Towbar Services Limited. You have the right to request that we delete your contact information. However, we may retain archived copies of your information as required by law or for legitimate business purposes (including to help address fraud and spam).
How we protect your data
Your data may be available to us via personal computers that resides permanently on our premises. These computers require password-protected access procedures in order to access any data contained on the internal hard drives. Further password-protected procedures exist in order for us to access webmail or our own IMAP email accounts.